Structure your conversation with the DESC technique
In Learning Lab ‘Ready, set, go’ we look at the DESC model. A useful model for giving feedback in the right way.
One way of ensuring that your feedback (both positive and constructive) does not miss its mark is the DESC model. This is a four-letter word where each letter stands for a different word.
“The DESC model is a useful model for preparing your discussion and for checking your feedback against it.”
It summarises the different rules of feedback into one conversation. Moreover, there is little chance of the feedback receiver being triggered if you do it right. Look at it as a tool to give feedback in a correct way.
Your learning journey
This Learning Lab is divided into 4 different chapters that each add extra information to the topic. In the first two chapters (let’s explain & let’s dive deeper), the topic is explained in detail so that you are fully included. In the third chapter (let’s process) we offer information to process the topic even better and finally in chapter 4 (let’s reflect) we give you some exercises to get started yourself.
In the explainer video, the DESC model is framed and the four steps are gone over.
LET'S DIVE DEEPER
In the deepdive the theory is explained in an E-magazine based on a (highly fictional) case in which you give feedback to your mother-in-law.
The processing is video where Jeff Weiner (CEO of LinkedIn) talks about his experiences with feedback and why he thinks it’s a gift.
The self reflection is a call to action to write out your feedback according to the DESC model.
Content of this Learning Lab
Below are the four different chapters of this Learning Lab. Enjoy reading and studying!